Frequently Asked Questions
Everything you need to know about shopping with Zig Zag Boutique.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
Do you ship internationally?
Yes, Zig Zag Boutique ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Afterpay and Klarna.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to follow your journey from our warehouse to your wardrobe.